Services

CTI seeks to provide unparalleled service and support in delivering Information Technology, Multimedia, and Communication Services to government and corporate clients.

Custom Programming: Information/Software Engineering

  • Develop plan for Computer-Business Application or Enterprise-Wide Automated Solution
  • Gather customer requirements and document business processes [AS-IS and TO-BE Models]
  • Design Customized Solution and select appropriate hardware and software [3-GLs or 4-GLs]
  • Implement Customized Solution and integrate with other systems (internal/external)
  • Train personnel in the use of Custom-Built Applications
  • Establish a Change Request Mechanism to manage the Software Maintenance Activities

Client/Server Migration: SW Re-Engineering/Conversion

  • Review functionality of existing systems including legacy systems
  • Develop plan for Client/Server Migration including Data Conversion Plan
  • Define Application and Database Architectures and Conversion Staging Area (CSA)
  • Develop Logical & Physical Database Models and Business Process Models – CASE Tool
  • Select appropriate hardware and software technology for implementation
  • Engineer Client/Server Application and integrate with other systems (internal/external)
  • Develop Deployment Plan for Client Workstations and File/Application Servers
  • Train personnel in the use of this Customized Business Application
  • Establish a Change Request Mechanism to manage the Software Maintenance Activities

Internet/Extranet Solutions: Custom-Web Designs

  • Develop IT strategic plan for your organization to incorporate the Internet/Extranet Solution
  • Develop software-engineering plan for Internet/Extranet business solution
  • Help identify business areas that can benefit from the use of Web technologies
  • Define Content and Ownership of Information including Process Workflows
  • Identify security requirements, user access, and privacy policies
  • Select appropriate hardware and software technology for implementation
  • Integrate with current/legacy systems – if needed
  • Train personnel in the use of Internet/Extranet technology
  • Establish user forums to aid with on-going training while helping users keep current with computer technologies

Software Configuration Management

  • Develop plan for implementing a SCM Program within your Software Development Shop
  • Review current practices and evaluate existing technologies
  • Identify Software Configuration Items (SCI)
  • Select appropriate hardware and software technology for implementation
  • Define/Revise Software Development Processes
  • Implement CM Program and supporting technologies

Network Administration Support

  • Provide qualified individuals to support day-to-day network operations of your organization’s Local Area Networks (LAN) and/or Wide-Area Networks (WAN)
  • Support various Network Operating Systems (NOS) such as Microsoft Windows NT, 2000 Novell, and Unix
  • Provides on-going HelpDesk support including assistance with configuration of client-workstation’s hardware and software
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